ShotBlast360 Privacy Policy

Last updated: 21 April 2025

This Privacy Policy explains how MP Mining & Energy Ltd ("we," "us," or "our") collects, uses, stores, and protects personal information when you use the ShotBlast360 software and related services ("Services").

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, and company details when you register or contact us.
  • Usage Data: technical data about your use of ShotBlast360, including device information, IP address, system performance, and operational metrics related to shotblasting processes.
  • Cookies and Tracking Technologies: to improve your experience and for analytics purposes.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the ShotBlast360 Services.
  • Monitor and analyze system performance and usage to optimize shotblasting processes.
  • Communicate with you regarding updates, support, and training related to ShotBlast360.
  • Comply with legal obligations and protect our rights.

3. Data Storage and Security

We implement appropriate technical and organizational measures, such as encryption and access controls, to protect your data against unauthorized access, loss, or misuse throughout its lifecycle.

4. Sharing of Information

We do not sell your personal information. We may share data with trusted third-party service providers who assist us in delivering the Services, under strict confidentiality agreements.

5. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict its use. To exercise these rights, please contact us here.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and gather usage data. You can control cookie preferences through your browser settings.

7. International Data Transfers

If your data is transferred outside your country, we ensure it is protected with appropriate safeguards in compliance with applicable laws.

8. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of significant changes by posting the updated policy on our website or within the ShotBlast360 application.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

MP Mining & Energy Ltd
Deoghar, Jharkhand, India
Email: sb360@mpmeabrasives.com
Phone: +91 76311 01645